Help Center

Check the Spam/Junk and Updates/Promotions tabs. Then use the Downloads page and enter the same email used at checkout. If you still cannot find it, contact support with your payment ID and email.

Sometimes webhooks can be delayed. Wait 2–3 minutes and refresh the Downloads page. If it still does not show, send us your Razorpay Payment ID and email; we will verify and resend the link.

Ensure a stable internet connection and disable VPN/ad-blockers for this site. Try a different browser or payment method. If money was deducted, Razorpay will auto-reverse or we will verify the payment ID and fulfill the order.

On the product card or page, click Download Free. Depending on the product, it will either download directly or redirect you to an external link (e.g., Google Drive).

Secure links expire for safety. Please use the Downloads page with your email to get a fresh link. If you still see errors, send us your payment ID.

Re-download using a stable network. Use a modern unzip tool (Windows 10/11 built-in, 7-Zip, or macOS Archive Utility). Ensure the file is fully downloaded before opening.

Most projects target PHP 8+ and MySQL 5.7/8.0. Enable mysqli and OpenSSL, and ensure Apache mod_rewrite is on. See the README within each download for project-specific requirements.

Disable aggressive content blockers and allow popups/scripts from checkout.razorpay.com. Also ensure cookies are enabled; some corporate networks block payment popups.

Yes. Reply to your order email with your company details and GST number. We will send an invoice that matches your payment.

Digital goods are generally non-refundable. If the code does not work as described, contact support within 7 days and we will assist or provide a resolution where eligible.